All returns are subject to our 30-day return policy:

30-DAY RETURN POLICY:

• All returns are subject to a 20% restocking fee - no exceptions.
• Buyer must pay for return shipping - no exceptions.
• Fiberglass body and stock mobility scooter must be returned in the original UNOPENED shipping boxes.  If the fiberglass body box and/or the stock mobility scooter box has been opened, RETURNS ARE NOT ACCEPTED AND NO REFUND WILL BE MADE.
• A Return Merchandise Authorization (RMA) must be requested from Big Al's Custom Scooters/Hutchison Medical within 30 days of delivery of the kit.  Once an RMA has been received, the kit must be returned within 14 days.

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.